Back

Terms of service

Welcome to Cats Hotel & Shop! By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
  • We reserve the right to modify these terms at any time. Updates will be posted on this page.

2. Orders & Payments

  • All orders placed on our website are subject to availability and confirmation.
  • We accept credit/debit cards, cash on delivery.
  • Prices are listed in $ and may change without notice.

3. Shipping & Delivery

  • We ship to all lebanon
  • Estimated delivery times will be provided at checkout. However, we are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
  • If a package is lost or damaged during shipping, please contact us immediately.

4. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

5. User Conduct

By using our website, you agree not to:

  • Provide false information when placing orders.
  • Attempt fraudulent transactions.
  • Use our website for illegal or unauthorized purposes.

6. Intellectual Property

All website content, including text, images, logos, and branding, is the property of Cats Hotel & Shop and cannot be copied or used without permission.

7. Limitation of Liability

  • We are not responsible for any damages, injuries, or losses resulting from the use of our products.
  • While we strive for accuracy, we do not guarantee that product descriptions, images, or pricing are 100% error-free.

8. Contact Information

For any questions regarding these Terms, contact us at:
📞 70-136 541