Terms of service
Welcome to Cats Hotel & Shop! By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.
1. General Terms
- By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
- We reserve the right to modify these terms at any time. Updates will be posted on this page.
2. Orders & Payments
- All orders placed on our website are subject to availability and confirmation.
- We accept credit/debit cards, cash on delivery.
- Prices are listed in $ and may change without notice.
3. Shipping & Delivery
- We ship to all lebanon
- Estimated delivery times will be provided at checkout. However, we are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
- If a package is lost or damaged during shipping, please contact us immediately.
4. Returns & Refunds
- Returns and refunds are subject to our Return & Refund Policy.
5. User Conduct
By using our website, you agree not to:
- Provide false information when placing orders.
- Attempt fraudulent transactions.
- Use our website for illegal or unauthorized purposes.
6. Intellectual Property
All website content, including text, images, logos, and branding, is the property of Cats Hotel & Shop and cannot be copied or used without permission.
7. Limitation of Liability
- We are not responsible for any damages, injuries, or losses resulting from the use of our products.
- While we strive for accuracy, we do not guarantee that product descriptions, images, or pricing are 100% error-free.
8. Contact Information
For any questions regarding these Terms, contact us at:
📞 70-136 541